Artistic Aquariums Service Client Livestock Guarantee Policy
After careful consideration we have decided to put the following livestock policy into place for all of our service clients.
The new livestock policy will take effect immediately for all service clients.
There are a few factors to take into consideration:
All livestock in the tank must be purchased from Artistic Aquariums in order for us to guarantee any additional livestock we place in the tank. If you place any unapproved livestock from another vendor, we will not guarantee any of the livestock we place in the tank.
The guarantee will also be based on the amount of times we service the tank.
SALTWATER LIVESTOCK GUARANTEE
One visit or less per month and there is no guarantee.
Two visits per month we will guarantee up to $125.00 worth of livestock in the first 14 days. Max of $500.00 per calendar year.
Weekly visits we will guarantee up to $125.00 worth of livestock in the first 14 days. Max of $1,500.00 per calendar year.
FRESHWATER LIVESTOCK GUARANTEE
All freshwater livestock is guaranteed up to $50.00 for 14 days. Max of $200.00 per calendar year.
We DO NOT offer any warranty on livestock unless the aquarium is maintained by us with only our livestock being added.
Outside aquariums water quality, other fish temperaments, tank temperature, acclimation process and treatment are out of our control therefore we can no longer offer a warranty.
Thank you for your continued support.